Refund policy

REFUND POLICY

If for any reason you are not satisfied with your purchase please call us directly. You will find our contact details on the packing slip that was delivered with your product.

We do not have to provide a refund if you have changed your mind about a particular purchase or would like to cancel your Order, so please choose your product carefully. A refund is at our discretion and is likely to incur a booking fee of 10% of the original purchase price. This booking fee covers the transaction charge that we incur for accepting your credit card transaction, our time in processing the Order and in refunding. You may also incur the return freight charge.

If the Goods you have received are damaged, faulty or defective in anyway, notification must be made within 5 working days and this will be dealt with accordingly.